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Terms & conditions

Please read these Terms and Conditions ("Terms") carefully before using the Shine Professional website (the "Website") and purchasing our products. These Terms govern your access to and use of the Website, as well as the purchase and use of Shine Professional products. By accessing or using the Website, you agree to be bound by these Terms.

  • a. Shine Professional strives to provide accurate and up-to-date information regarding our products on the Website. However, we cannot guarantee that all product descriptions, images, pricing, or other content on the Website are entirely accurate, complete, or current. We reserve the right to modify any information on the Website without prior notice.
    b. The content on the Website is provided for general information purposes only. It is not intended to be a substitute for professional advice, diagnosis, or treatment. We recommend consulting a qualified professional regarding any specific concerns or questions you may have about your health, beauty, or skincare.

  • a. By placing an order through the Website, you warrant that you are legally capable of entering into binding contracts and that the information you provide is accurate, complete, and current.
    b. All purchases made through the Website are subject to availability and acceptance. Shine Professional reserves the right to refuse or cancel any order for any reason at any time.
    c. Prices displayed on the Website are in the currency specified and do not include applicable taxes, fees, or shipping charges. Such additional charges will be displayed during the checkout process.
    d. Payment for orders placed through the Website is processed securely. Shine Professional does not store or have access to your payment information.

  • a. Shine Professional strives to process and ship orders promptly. However, we do not guarantee shipping or delivery times, as they may vary depending on various factors beyond our control.
    b. Worldwide shipping is free however additional taxes may apply in some countries.
    c. For information regarding returns, exchanges, and refunds, please refer to our Returns Policy page on the Website.

  • All intellectual property rights, including copyrights, trademarks, and other proprietary rights, in and to the Website and its content (including text, images, logos, designs, and product names) belong to Shine Professional or its licensors. You may not use, reproduce, distribute, or modify any content from the Website without prior written permission from Shine Professional.

Privacy Policy

At Shine Professional, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us through the Shine Professional website (the "Website").

01. Information we collect

a. Personal Information: When you interact with the Website, we may collect personal information, such as your name, email address, shipping address, and payment information. We only collect personal information that you voluntarily provide to us.
b. Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, device information, and browsing patterns on the Website. This information is collected automatically through cookies and similar technologies.

02. Use of information

a. We use the personal information you provide to process your orders, communicate with you, and deliver our products and services.
b. We may use non-personal information for statistical analysis, to improve the Website and our products, and for marketing purposes. This information helps us understand user preferences and tailor our offerings to better meet.

03. Your Choices

You have several choices about how we use and share your information:
You can opt out of receiving promotional emails and other notifications by updating your account settings; You can delete any account information associated with your user profile(s); You can request access to the information we have about you and request that we delete, correct or update your information; You can block some or all cookies through your web browser settings, although doing so may affect your ability to use certain features.

04. Security 

a. We take appropriate measures to protect your data from unauthorized access and disclosure in accordance with applicable data protection laws.
b. We use Secure Socket Layer (SSL) encryption technology to protect your information. Also, we have established an internal Acceptable Use policy that all employees must follow to ensure the security of nonpublic information.

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